3D Documentation For Insurance And Restoration Teams
Capture a clear record of conditions so claims, scopes, and repairs move forward with fewer disputes.
We provide 3D scans, photos, floor plans, and aerial imagery that document properties before and after loss events. Carriers, independent adjusters, restoration contractors, and public adjusters use this visual record to support estimates, approvals, and file reviews, even when decision makers are not on site.
Whether you are handling a single loss or a complex, multi party claim, our goal is simple. Give everyone the same measured view of the property so conversations are based on what was actually there, not just memory and scattered photos.
Where Insurance And Restoration Teams Get The Most Value
These are the situations where a detailed visual record does the most work for claims, reviews, and repairs.
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Post Loss Documentation
After fire, water, wind, or other loss events, it is critical to capture conditions before they change.
3D documentation and structured photos create a clear record of damage, contents, and building materials that supports the claim file long after mitigation, demolition, or repairs have begun. -
Large Or Complex Losses
Multi story buildings, multi unit properties, and complex occupancies can overwhelm a basic photo set.
A 3D record helps adjusters, contractors, and consultants understand how areas tie together, what was affected, and where the most significant impacts occurred, without needing repeated site visits. -
Dispute, Review, And Litigation Support
When files are escalated, reinspected, or litigated, everyone needs to see the same conditions.
3D documentation and organized imagery give supervisors, opposing parties, and legal teams a consistent reference, which can reduce ambiguity and support more informed negotiations or decisions. -
Pre Loss Baselines And Portfolios
High value properties and portfolios benefit from clear documentation before anything goes wrong.
Pre loss captures provide a baseline for future claims, help track changes over time, and support planning for maintenance, capital projects, and risk management.
Services We Provide For Insurance And Restoration
Most assignments use a focused mix of 3D capture, photos, measurements, and aerial views to support claims, estimates, and reviews.
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3D Digital Twin And Loss Documentation
We capture affected areas in a walkable 3D model so you can revisit every room, corridor, and elevation after the fact.
Adjusters, reviewers, and contractors can see damage, materials, and contents in context instead of scrolling through disconnected photos, which supports clearer scoping and fewer misunderstandings. -
HDR Photography And Media Bundles
Structured interior and exterior photo sets aligned to how claims and reports are written.
We document wide views, medium shots, and close ups of key details so estimates, narratives, and file notes all have supporting imagery that is easy to reference and share. -
Floor Plans And Measured Layouts
Basic plans with room names and dimensions help support square footage, scope quantities, and layout clarity.
They are useful when original drawings are missing, outdated, or inconsistent with what actually exists on site. -
Scan To BIM And CAD For Complex Rebuilds
For large or high value losses, detailed models and measured data can support engineering, reconstruction, and code related work.
We convert 3D capture into CAD and BIM friendly outputs and provide the measurements and room level detail that align with Xactimate and other estimating workflows. Your teams can use the same underlying data to develop plans, scopes, and line item estimates without relying only on hand sketches and field notes.
Deliverables Your Files And Teams Can Rely On
Every loss is different, but most insurance and restoration projects include some mix of the following core outputs.
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3D Loss Capture
• Walkable 3D record of affected interiors and key exterior areas
• Ability to virtually revisit rooms, corridors, and elevations after mitigation or demo
• Visual context for adjusters, reviewers, contractors, and opposing parties
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Structured Photo Sets
• Interior and exterior photos organized by floor, area, or scope
• Wide, medium, and close up shots that support narratives and line items
• Files suitable for reports, claim systems, and sharing with other stakeholders
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Floor Plans And Measurements
• Basic floor plans with room names and approximate dimensions
• Useful for square footage, quantities, and layout clarity when plans are missing
• Measurement data that can support Xactimate and other estimating workflows
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Roof And Exterior Imagery
• Drone stills and selected views for roofs, elevations, and site context
• Reduced need for ladders, lifts, or repeated site visits to review exterior conditions
• Visuals that help align carriers, contractors, and owners on the extent of impact
Where This Fits In The Claims And Restoration Lifecycle
You can bring us in at different stages, but the strongest results come when documentation is planned as part of the overall claims and repair strategy.
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Phase 1 – Initial Inspection And Fact Gathering
Early capture creates a baseline record before conditions change.
We document affected areas while mitigation, demolition, or temporary repairs are still being planned or underway, so everyone has a shared view of what was present at the time of inspection. -
Phase 2 – Estimating, Scoping, And Approvals
Adjusters, estimators, and contractors use the visuals, floor plans, and measurements to support their scopes and numbers.
3D records and structured photos help clarify quantities, materials, and conditions, which can reduce back and forth questions and provide better support for Xactimate and other estimating workflows. -
Phase 3 – Repairs, Change Orders, And Reinspections
As work proceeds, teams can reference the original record to understand what has changed and why.
Reinspectors, supervisors, and project managers can compare current conditions to the captured baseline without relying only on memory or scattered photos from multiple devices. -
Phase 4 – File Review, Dispute, And Future Reference
Months or years later, files may be revisited for audit, dispute, or legal review.
A clear visual record gives carriers, contractors, public adjusters, and legal teams the same view of the loss, which supports more informed decisions and reduces uncertainty when people who were not on site need to understand what happened.
Who Uses These Assets On Your Side
The same record can support the people inspecting the loss, writing the estimate, doing the work, and reviewing the file later.
Project Snapshot
Every loss has its own details, but the pattern is the same. A clear visual record makes it easier for everyone to understand what happened and what needs to be done.
A mid sized commercial property experienced a major water loss that affected multiple suites and common areas across two floors.
Different parties were involved: the carrier, an independent adjusting firm, a restoration contractor, and a public adjuster representing the insured.
Property Masters 3D captured a full 3D record of the affected interiors, key exterior areas, and mechanical spaces, along with structured photos and basic floor plans.
Adjusters and estimators used the visuals and measurements to support their scopes and Xactimate estimates, while the restoration contractor relied on the same record to plan demolition, drying, and rebuild phases.
Months later, when the file was reviewed and additional questions came up, desk reviewers and legal teams were able to revisit the original conditions without sending new people back to the site. The shared record helped narrow disagreements to specific areas and line items instead of arguing about what the building looked like at the time of loss.
Frequently Asked Questions From Insurance And Restoration Teams
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Yes.
We regularly work in occupied buildings and active properties. We plan routes and timing around your operations and your tenants, and can schedule early, late, or phased access so disruption is kept to a minimum. -
Yes.
We regularly document properties with equipment on site, partial demo, and containment in place. The 3D record and photos will show the state of the property at that moment in time, which can be valuable for explaining the sequence of work and the conditions that existed throughout the process. -
Yes.
Our goal is to provide a structured record that claims professionals, estimators, and reviewers can rely on. 3D tours, photos, and floor plans can be referenced in narratives, attached to estimates, and used in file reviews to support positions and clarify what was present at the time of capture. -
We provide measurement data and room level detail that can support Xactimate and similar estimating tools.
Adjusters and estimators can use floor plans, dimensions, and visual context to confirm areas, quantities, and materials while building or reviewing line item estimates, instead of relying solely on hand sketches and memory. -
We follow the access rules set by the carrier, property owner, or their representatives and limit capture to the agreed areas.
If there are spaces, documents, or items that should not be recorded, we plan routes and camera positions to avoid them as much as possible. We can also discuss how deliverables are shared and who will have access to them so expectations are clear. -
Most single property assignments are delivered within a few business days, depending on scope and requested outputs.
For larger or more complex losses, we will give you a realistic timeline up front so you know when to expect tours, photos, floor plans, and any aerial imagery. -
We support carriers, independent adjusters, restoration contractors, public adjusters, and property owners.
In some cases, we are brought in by one party. In others, multiple parties agree to use the same documentation to avoid duplicate efforts. We are clear about who the client of record is and how access to the deliverables will be handled. -
Pricing is based on property size, complexity, level of damage, requested services, and any travel or scheduling constraints.
After a short discussion about the property and the claim context, we can provide a clear, written outline of scope and pricing so you know what is included before work begins.