FREQUENTLY ASKED QUESTIONS
-
A panoramic photo depicts a space from one fixed viewpoint and lets you turn left or right.
A 3D Model lets you walk through the space to experience it as if you were there. -
A typical 2,000 sq ft home can be scanned in about an hour.
-
In most cases it will take less than 24 hours from scanning to a completed 3D model.
-
A model of an area up to 15,000 square feet. That can vary, depending on the layout of the property and furniture.
-
The camera is primarily used for indoor spaces and does not function as well in sunlight or in wide open spaces. Some models have had success with external spaces such as lanais and patios when there is no direct sunlight (such as at dawn or dusk)
-
Mattertags annotate points in 3D Space for Real Estate,Travel & Hospitality, Media, and Other Industries.
When a viewer mouses over or clicks on a Mattertag marker, a billboard appears with a short text description of the tagged feature, object, or area. -
Always update your web browser to newest version. Matterport 3D Showcase works with: Firefox 4 or later Chrome 9 or later IE 11 or later, with Windows 8 or later Opera 12 or later Safari 5.1 or later, with OSX 10.8 or later. You may need to enable WebGL. In Safari, open Preferences > Security. In "Web content", check the Allow WebGL box. Refresh the page with 3D Showcase.
Please Note! Macbooks from 2011 will have to use Firefox or Safari to run Showcase and Workshop. Google Chrome will not work with this software.
-
PC: Windows Vista or later, and a GPU. Recent computers (3 years old or younger) should have necessary hardware. OSX: 10.8 later wi

